The correct name for your product condition


In the following, the definitions and basics for determining goods states and qualities that are relevant for offers on the remetra app GmbH online trading platform are explained.


The offers published on the REMETRA.COM platforms are binding offers in commercial traffic. Each offer must be assigned to a binding status of goods specified by the supplier in the "State" field. The definitions of the product states that are binding are set out below. If no unambiguous information on the condition of the goods is contained in the "state", the description of the article or the description of the offer, buyers may assume that the goods are new and without defects. Offers without deviating information are therefore considered to be A goods and must comply with this condition. Goods and services with recognizable deficiencies, e.g. increased reclamation rates, structural deficiencies or shortened use or lifetime, may not be offered as A goods at REMETRA.COM's marketplaces. A further restriction in quality is provided, for example, if there is no evidence of compliance with prescribed conformity provisions or if it is known that the goods or services violate industrial property rights of third parties or licensing conditions in the EU. Regional restrictions in the distribution and transport capacity of goods and services must be published in detail, clearly and clearly identifiable in the offer. Restrictions affecting the EU or the European Economic Area must be reviewed and clearly and clearly published by the provider before publication. Product images are an essential part of the offers and show the actual delivery. The first product image of an offer must give the product or composition as realistic as possible. If the first product image shows an exemplary sorting, the quality and value of these goods must also be maintained in other assortments and assortments. If there are significant deviations between the first product image and the actual delivery, the buyer may have: Right because of a lack of sorting. Moreover, the principles and due diligence of a ordinary merchant shall apply.

A goods

A-Ware refers to products that are free of defects and defects and do not have any restrictions on their suitability for use, quality, fit or other quality features. These products must also comply with the applicable requirements in the EU and can be traded in wholesale with warranty. Customers can expect A goods without restrictions. It should be noted that A-Ware may also include products that meet the quality standard, for example, from a previous season or whose durability is already limited. In these cases, the provider must clearly identify the limited duration of use in the offer. Products whose shelf life has already expired or has been significantly shortened may not be sold as A goods and must be marked as such in the offer. Restrictions on sales or transportability must also be clearly communicated in the offer, in particular when it comes to the economic area of the EU.


B-Ware refers to articles that have emerged for various reasons from the regular offer of a seller and are often offered as special items at reduced prices. The condition of such goods depends on their origin and may include new articles with damaged packaging as well as used but tested and fully functional articles. B-Ware Restpost Providers often sell these goods with a warranty or a residual warranty from the manufacturer. In the wholesale offer, B-goods can be different articles, such as articles with damaged packaging or without original packaging, so-called demonstration equipment, which have been unpacked and presented once, returns from the shipping trade, leasing runners or trade fair and exhibition goods. These articles are always offered at special prices with different discounts and are sold either with a warranty or a takeover guarantee.

C goods

C goods, i.e. defective or potentially defective items, are often offered as unsorted mixed items or untested returns. These products usually come from customer returns and are often sold in large quantities such as pallets or mixed pallets. The seller must not presort the products to exclude obviously unused products. However, if the seller has sorted out unopened returns, these products must be marked as "pure return pallets without A goods". Unaudited returns are often offered as C goods with the hint "A/B and D goods possible". These products are sold in mixed packages or on pallets and can contain products in different states. The purchase of C goods is a gambling for the buyer, as the products may be damaged or defective. However, if the products are in good condition, the potential yield for the seller can be large. C-Ware is offered in all product areas where professional processing to refurbished products or sorting out defective units is not worthwhile. Unsorted returns often come from online trading or promotional goods and include products such as textiles, shoes, accessories, watches, fashion jewelry, household goods and electrical goods. Shipping retailers can often not take over the risk of customer returns, which is why they either return the products to the manufacturer who returns the products to wholesale as pallet goods or sells the products themselves in mixed packages or mixed pallets with high price cuts. The purchasing trader usually performs a status check or offers the products as a revolving basket action and informs customers that defective or defective products may also be included.


D-Ware means goods declared by the manufacturer or supplier as scrap or tested defective. If the proportion of different/better product qualities in a mixed item is less than 10% of the total quantity, the D-good condition should be used in the declaration of tender. However, if more than 85% of the quality of a product is a specific condition, it should be used in the declaration. Adding small amounts of A, B and/or C goods (+/- 15%) to a mixed item with goods that are mostly defective (+/- 85%) and declare as unaudited C goods is permissible against the commercial principles of remetra app GmbH and not on their online platforms. Depending on the range of goods, D-Ware is subject to trade restrictions which must be made clear by the supplier in the offer. In particular, trade restrictions regarding the EU and export restrictions from the EU must be noted in the offer. Providers are obliged to differentiate between scrap and defective articles in the article description, in particular if the defective articles could be repaired or retrieved in a third country. Tested defective goods can be used by professional work-up to generalized goods or as spare parts donors. Recycling material and scrap is often sold as pallet goods, bulk goods or "unsorted special items" and offered without warranty. The value of such goods is derived from the reusability of raw materials or valuable materials. Preparers and intermediaries of goods declared defective should check the validity of licences and permits and, where appropriate, repay fees for brands, patents or techniques. For repaired goods, a written confirmation by the seller should be provided that they are free from third-party rights and all royalties incurred for the respective goods were duly paid. In the food industry and food trade, expired foods are often declared as D-goods or valuables, as they are no longer suitable for resale to consumers, but can be used, for example, as feed. Sales packaging of such foods can often be reused as recycled material.


The term "return" or "customer return" is understood to mean goods that have been returned to the seller for various reasons, for example because of complaint, repair, false delivery or cancellation of an order. What happens to these products? As a rule, the returned items undergo a quality check or are passed on untested on mix pallets to residual-post returns wholesalers, which they usually determine for export within the EU as unaudited customer returns. These products are usually sold without warranty, warranty, return or exchange rights. On Merkandi, traders of Europe's leading second-marketers can find specialized in the purchase and sale of returns. These trading companies take over returns of all kinds throughout Europe and have developed complex sorting processes to pass on returns to those sellers that they can best utilize. These companies are a reliable partner for traders and manufacturers who want to liquidate their customer returns quickly and easily. They are also interested in cooperation with various import export companies that are looking for cheap items from Europe.

Refurbished / Genral overhauled

"Refurbished" refers to devices that have been withdrawn by a manufacturer or seller and have been tested by professionals in the factory, overhauled, cleaned and tested for functionality before being offered for sale again. These are mainly business devices such as laptops, computers, mobile phones, monitors, printers and other office machines, which come from completed lease contracts. These devices usually have a good or very good condition and can be used for a long time after testing. How will the devices be overhauled before sale and what information are included in the description? The devices are precisely tested, cleaned, repaired and described in a production plant or a framework. The description also contains detailed technical features and information on technical and optical quality. What are the advantages of buying or selling overhauled devices? The purchase of refurbished devices primarily offers a large price saving of up to 70-80% compared to the regular price. Wholesalers can buy high-quality goods such as IT hardware, household appliances (washing machines, refrigerators, dryers) and consumer electronics (TVs, DVD players, game consoles) at reasonable prices. The sale of overhauled equipment often takes place with the remaining warranty of the manufacturer or with takeover guarantees.


The state of goods "used" is used to describe used goods or objects that have already been in use and have not received any further state description from the seller. In contrast to the state of goods "used, good condition" in this offer, there may be state problems such as repair requirements, defects or maintenance problems, which means that no usability is guaranteed. For the seller, however, this condition description offers a high degree of legal certainty with regard to possible complaints due to inadequate delivery. It should be pointed out that used products can have different states, and it is not guaranteed that they are fully functional or suitable for use. It is possible that used products are in need of repair or have a care residue and have to be repaired before use. Used software, on the other hand, is generally not subject to wear and is therefore only offered as "used". The purchase of used products involves a high economic risk and products should be assessed by the buyer or a third party before a binding order is issued.


The present text describes the concept of outlet shopping, which is usually products from older collections or residues. These are offered at discounted prices of 30% to 80%. The goods can be, for example, from outgoing collections, previous collections or Article 2. Choice with small manufacturing errors. In general, outlet products are textiles and shoes of well-known brand manufacturers, which originate from the evolved collections. It is important to note that outletware is new and not used items. The purchase of outletware offers buyers the opportunity to purchase branded products at a reduced price, however, possible marks must be made in the current collection. In recent years outlets have become an important part of the retail trade and offer customers the opportunity to purchase high-quality goods at a cheaper price. The outlets are often found in remote areas or in industrial areas, where rents are lower than in the inner cities.